📘Summary:
Troubleshooting steps if your StockPilot alert does not arrive. If your After-Hours Alert didn't arrive, try the following:
🔹1. Check Your Spam or Promotions Folder
Search your email for:
“StockPilot”
“Alert”
Mark the message as Not Spam to fix future deliveries.
🔹2. Add StockPilot to Your Safe Sender List
Whitelist:
This prevents filters from blocking emails.
🔹3. Confirm Your Email Is Verified
Go to Dashboard → Settings
If your email is Not Verified, click Resend Verification.
🔹4. Check If Markets Were Closed
No alert is sent on:
Federal market holidays
Emergency exchange closures
🔹5. Still Need Help?
Contact support at support@stockpilot.io